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Home | Artificial Tree | Giantex 115 cm Artificial Boxwood Topiary Ball Tree

Giantex 115 cm Artificial Boxwood Topiary Ball Tree

$119.95
$119.95
Sold Out

Shipping calculated at checkout.
Due to limited shop settings, we are unable to set specific shipping rates, if your order requires supplemental shipping, we will notify you by email, and if you are not willing to pay, we will help you to cancel your order.
The Giantex guarantee is simple: provide customers with 100% satisfaction with of our Giantex branded items and services. If you are not happy with our service or product or in need of help, drop us an email to support@giantex.com.auĀ and we won't stop working until you're satisfied.

We offer a 90-day WarrantyĀ guarantee and 30-Day return guarantee:
Giantex has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Giantex to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.

We guarantee you a quick response:
Our support team pledges that we answer your inquiries up toĀ 24 hours during working days and will help and guide for many years to come.

We guarantee your privacy will be respected:
We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to ourĀ Privacy Policy.

Shipping Costs & GST:
1. Free shipping to most metro areas in Australia, variable shipping charges according to the weight of the product in other areas.Ā (Please note: Due to limited shop settings, we are unable to set specific shipping rates, if your order requires supplemental shipping, we will notify you by email, and if you are not willing to pay, we will help you to cancel your order.)
2. Currency and Settlement: All transactions and payments will be conducted in Australian Dollars (AUD). Any amounts quoted, billed, or paid in other currencies will be converted to AUD at the prevailing exchange rate.
3. Pricing and GST: All prices listed for products and services are inclusive of a 10% Goods and Services Tax (GST) as required by Australian tax regulations. However, it's important to note that these prices do not include the Goods and Services Tax (GST) applicable in New Zealand.
For orders placed from New Zealand, please be informed that we are not a registered entity in New Zealand and do not possess a New Zealand Inland Revenue Department (IRD) number. Consequently, we are unable to provide invoices with New Zealand GST. Our invoices for New Zealand orders will not include any GST charges.
4. New Zealand Orders and GST Responsibility: Customers placing orders from New Zealand are responsible for the declaration and payment of Goods and Services Tax (GST) to the appropriate New Zealand authorities. As we are not registered for New Zealand GST and do not possess an IRD number, customers are required to handle the GST reporting and settlement process independently.

Shipping Locationsļ¼š
We only ship to addresses within Australia & New Zealand
Shipping Methodsļ¼š
All Australia orders are shipped through either Australia Post or Direct Freight Express.
All New Zealand orders are shipped through Australia Post.

Shipping and Delivery Estimatesļ¼š

  • We strive to ship all in-stock orders as soon as possible. Typically, orders are shipped on the same day or the day following your purchase, but there may be situations where it could take longer. If your item is in stock, your order will be estimated to ship on the next business day. All estimates are based on business days.
  • If you pay by credit card, your order will be billed within 24 hours. Items are usually shipped within 1-3 business days after we receive payment. If you order multiple items with different delivery destinations, they may be shipped separately.
  • In cases of force majeure, such as extreme weather conditions, the processing of orders may be delayed. However, we will do our best to expedite your order as soon as possible once the conditions permit.
  • At Giantex, we take every reasonable precaution to ensure that our products are not damaged during shipping. However, product damage can occur during transit from our shipping facility to your home or business. If the item is damaged in transit, pleaseĀ contact us by e-mail (support@giantex.com.au)Ā and apply for a refund or return within 3 business days of receiving your package. Please note any visible damages (scrapes, dents, etc.) or operational damages (system malfunctions) and take digital photographs to provide proof of the damage in detail, as this will help us process your order refund.
  • Please be advised that shipping to rural and remote areas may take longer.

Orders Trackingļ¼š

For each order you place, you will receive at least two emails:

1. Order Acknowledgment Email: Once you've placed an order, you will receive an email acknowledging your order details.
2. Shipment Confirmation Email: When your item ships, you will receive a shipment confirmation email. It will include your order number, carrier information, the date and time the order was placed, the status of the order, and package tracking numbers for shipped items. For the exact location of your shipment, please track your items on the carrier's official website.

You can also visit our online Order Status page 24 hours a day, 7 days a week, to view the most up-to-date status of your order. To access your order summary, sign in to your Giantex account and password. Visit our Track Your Order Page for detailed steps on how to track your order.

Noteļ¼š

1. Before making payment, please ensure that you have entered the correct shipping address for your order, as this is the address to which we will ship.
2. If you are not satisfied with the product or have mistakenly placed the wrong order, we are not responsible for any return shipping costs after the item has been shipped.
3. Please note that we do not provide inside or upstairs delivery services.

Order Cancellation before Shipment
If you need to cancel your order, please do so within 24 hours to receive a refund.

Contact us at support@giantex.com.au to cancel your order immediately. Please provide us with your order details, including the order number and the receiver's name or email address. Your refund will be processed, and a credit will be applied to the original payment method within 3-7 business days.

If any shipment is not fulfilled or shipped out after label creation, orders that exceed 10 business days can choose between order cancellations or refunds.

Order Cancellation after Shipment
If you need to cancel your order after 24 hours of placing it but before the item is delivered, you will receive a refund minus a recall fee of $25 AUD. After we have received the returned item, a refund minus the recall fee will be credited back to your original payment account within 3-7 business days.

Returned Item

We recognize that sometimes an item may not meet your needs or simply does not fit with your dƩcor. In the event that you are not satisfied with your purchase, simply return it within 30 days from the date of purchase. Please keep in mind that all returns must be unused, unwashed, and undamaged and all packaging, labels, and tags must remain intact and be attached with the item. Otherwise, the item may not be eligible for return.

To initiate a return for an exchange or refund, please contactĀ support@giantex.com.au

If you want to return it by yourself, please email us atĀ support@giantex.com.auĀ along with the return tracking number(s).

Please send all returns to:

GiantexĀ ReturnĀ Center
30Ā DistributionĀ Drive
TRUGANINA,Ā VICĀ 3029
AU

We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Giantex.Ā In the event that you are unable to ship the item out, we will process a return shipping label. Once weā€™ve received the returned item, we will then process your total refund, excluding return shipping costs, to your original method of payment. Please note that all refunds are processed within 3-7 business days.

Defective Item
If you believe you have received a defective or faulty product, please contact us within 3 business days and provide the outer package's and product's defective pictures to confirm,Ā  at support@giantex.com.au before returning the item. We are committed to resolving the issue as quickly as possible and will assist with troubleshooting, repairing, or replacing the item. Please do not attempt to fix or modify the item yourself, as this may void any applicable warranty or return policy.

Received the Wrong Item
While we follow careful order-picking procedures to ensure accuracy, there may be instances where you receive the wrong item. If this happens, you can choose to keep the incorrect item with a partial refund or request the correct item. If you decide to request the correct item, we may offer you a free return shipping label. Please get in touch with us at support@giantex.com.au and provide your order details, and we will assist you with the next steps. Upon receiving the returned item, we will send you the correct item or issue a refund, as requested.

Item Damaged During Transit
If you receive an item damaged during shipping, please reject the delivery immediately and contact us at support@giantex.com.au. We will work with the shipping company to expedite a replacement order. Alternatively, you can request a refund after we've submitted a damage claim with the shipping company and received confirmation. Please provide us with images and videos of the damaged product and package box, as we may need them for the claim process.

Missing or Lost Item
If you suspect your package is missing or lost, please get in touch with our customer service team at support@giantex.com.au with your order number and tracking number. We will initiate a lost package claim to help recover your missing or lost package. Please note that the process may take up to 7 days to receive a formal confirmation from the shipping company.

Giantex 115 cm Artificial Boxwood...

$119.95
$119.95
Sold Out
  • šŸƒć€Highly Realistic Appearance怑: Featuring verdant leaves, realistic tree trunks and faux grass, the artificial topiary tree will bring a touch of natural atmosphere to your surroundings. In addition, the stylish ball-shaped design is awe-inspiring and will sure to elevate your room style.
  • šŸƒć€Durable & Secure Design怑: The artificial boxwood ball tree is crafted from PE material, ensuring it is odorless, non-fading and durable. To further enhance its stability, the faux decorative tree comes with a cement-filled pot to minimize the risk of tipping over.
  • šŸƒć€Without Trivial Plant Care怑: The artificial boxwood ball tree requires none of the time-consuming maintenance tasks such as trimming, watering, fertilizing, or chasing sunlight, which is energy-saving. And the faux ball plant always maintains its lush green color throughout the year.
  • šŸƒć€Multipurpose Use怑: With lifelike appearance, the artificial topiary boxwood tree will bring life to any corners in your home, office, store or coffee or other places, adding a touch of natural beauty. And the artificial ball shape tree an be placed into other flower pots(not included) as you like to match with your room style.
  • šŸƒć€Easy Shaping & Maintenance怑: Please simply fluff the leaves after receive the fake indoor & outdoor plant to achieve the maximum coverage. If any leaves fall off during this process, they can be reinserted. And if the leaves get dusty, you can easily wipe it off with a wet cloth.

Descriptionļ¼š

Bring vitality to your space with our faux topiary boxwood ball tree! The artificial boxwood ball tree is crafted with a perfect combination of lush leaves, a simulated trunk, and simulated grass. With its lifelike appearance, it adds a touch of vibrant greenery that will elevate the ambiance of various occasions. Whether you want to add a touch of elegance to your living rooms, offices, or porches, this tree effortlessly complements any environment. Crafted from high-quality PE material, our fake topiary tree is not only odor-less and allergic-proof but also non-deformable. To ensure stability, the flower pot is weighted with cement, guaranteeing that it remains securely in place. One of the many benefits of our realistic fake boxwood plant is its low maintenance requirements, which will greatly save your energy. Besides, unlike real plants that are easy to be affected by weather, ours will keep vibrancy regardless of weather conditions.

Features:

  • Lush evergreen leaves are made of realistic & durable PE material
  • Solid simulated trunk keep the tree upright
  • Faux grass shows vibrancy to impress you
  • Chic-ball shaped design makes the faux tree a focus point
  • Enlarged cement-filled base adds stability to the faux tree
  • No trimming, no watering, no fertilizing and no sunlight is required
  • Keep year-round vibrancy without the influence of weather conditions
  • Applicable to various scenes, such as home, office and front porch
  • Perfect gift for housewarming or festival celebration
  • Note: If the leaves accidentally fall off, they can be reinserted

Specifications:

  • Color: Green
  • Material: PE, PP, Cement, Foam
  • Tree Height: 115 cm
  • Flower Pot Size: 22 x 19 cm(Dia. x H)
  • Net Weight: 7 kg
  • Package Includes:
  • 1 x Boxwood Artificial Tree
  • 1 x Instruction

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