Giantex Mesh Office Chair, Executive Chair with 90°-120° Tilting Backrest
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Regular Price
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$219.95
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Sale Price
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$219.95
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Regular Price
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Sold Out
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Unit Price
- per
- Regular Price
- $219.95
- Sale Price
- $219.95
- Regular Price
- Unit Price
- per
We offer a 90-day Warranty guarantee and 30-Day return guarantee:
Giantex has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Giantex to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.
We guarantee you a quick response:
Our support team pledges that we answer your inquiries up to 24 hours during working days and will help and guide for many years to come.
We guarantee your privacy will be respected:
We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.
Shipping Costs & GST:
1. Free shipping to most metro areas in Australia, variable shipping charges according to the weight of the product in other areas. (Please note: Due to limited shop settings, we are unable to set specific shipping rates, if your order requires supplemental shipping, we will notify you by email, and if you are not willing to pay, we will help you to cancel your order.)
2. Currency and Settlement: All transactions and payments will be conducted in Australian Dollars (AUD). Any amounts quoted, billed, or paid in other currencies will be converted to AUD at the prevailing exchange rate.
3. Pricing and GST: All prices listed for products and services are inclusive of a 10% Goods and Services Tax (GST) as required by Australian tax regulations. However, it's important to note that these prices do not include the Goods and Services Tax (GST) applicable in New Zealand.
For orders placed from New Zealand, please be informed that we are not a registered entity in New Zealand and do not possess a New Zealand Inland Revenue Department (IRD) number. Consequently, we are unable to provide invoices with New Zealand GST. Our invoices for New Zealand orders will not include any GST charges.
4. New Zealand Orders and GST Responsibility: Customers placing orders from New Zealand are responsible for the declaration and payment of Goods and Services Tax (GST) to the appropriate New Zealand authorities. As we are not registered for New Zealand GST and do not possess an IRD number, customers are required to handle the GST reporting and settlement process independently.
Shipping Locations:
We only ship to addresses within Australia & New Zealand
Shipping Methods:
All Australia orders are shipped through either Australia Post or Direct Freight Express.
All New Zealand orders are shipped through Australia Post.
Shipping and Delivery Estimates:
- We strive to ship all in-stock orders as soon as possible. Typically, orders are shipped on the same day or the day following your purchase, but there may be situations where it could take longer. If your item is in stock, your order will be estimated to ship on the next business day. All estimates are based on business days.
- If you pay by credit card, your order will be billed within 24 hours. Items are usually shipped within 1-3 business days after we receive payment. If you order multiple items with different delivery destinations, they may be shipped separately.
- In cases of force majeure, such as extreme weather conditions, the processing of orders may be delayed. However, we will do our best to expedite your order as soon as possible once the conditions permit.
- At Giantex, we take every reasonable precaution to ensure that our products are not damaged during shipping. However, product damage can occur during transit from our shipping facility to your home or business. If the item is damaged in transit, please contact us by e-mail (support@giantex.com.au) and apply for a refund or return within 3 business days of receiving your package. Please note any visible damages (scrapes, dents, etc.) or operational damages (system malfunctions) and take digital photographs to provide proof of the damage in detail, as this will help us process your order refund.
- Please be advised that shipping to rural and remote areas may take longer.
Orders Tracking:
For each order you place, you will receive at least two emails:
1. Order Acknowledgment Email: Once you've placed an order, you will receive an email acknowledging your order details.
2. Shipment Confirmation Email: When your item ships, you will receive a shipment confirmation email. It will include your order number, carrier information, the date and time the order was placed, the status of the order, and package tracking numbers for shipped items. For the exact location of your shipment, please track your items on the carrier's official website.
You can also visit our online Order Status page 24 hours a day, 7 days a week, to view the most up-to-date status of your order. To access your order summary, sign in to your Giantex account and password. Visit our Track Your Order Page for detailed steps on how to track your order.
Note:
1. Before making payment, please ensure that you have entered the correct shipping address for your order, as this is the address to which we will ship.2. If you are not satisfied with the product or have mistakenly placed the wrong order, we are not responsible for any return shipping costs after the item has been shipped.
3. Please note that we do not provide inside or upstairs delivery services.
Order Cancellation before Shipment
If you need to cancel your order, please do so within 24 hours to receive a refund.
Contact us at support@giantex.com.au to cancel your order immediately. Please provide us with your order details, including the order number and the receiver's name or email address. Your refund will be processed, and a credit will be applied to the original payment method within 3-7 business days.
If any shipment is not fulfilled or shipped out after label creation, orders that exceed 10 business days can choose between order cancellations or refunds.
Order Cancellation after Shipment
If you need to cancel your order after 24 hours of placing it but before the item is shipped, you will receive a refund minus a recall fee of $25 AUD. After we have received the returned item, a refund minus the recall fee will be credited back to your original payment account within 3-7 business days.
Returned Item
We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. In the event that you are not satisfied with your purchase, simply return it within 30 days from the date of purchase. Please keep in mind that all returns must be unused, unwashed, and undamaged and all packaging, labels, and tags must remain intact and be attached with the item. Otherwise, the item may not be eligible for return.
To initiate a return for an exchange or refund, please contact support@giantex.com.au
If you want to return it by yourself, please email us at support@giantex.com.au along with the return tracking number(s).
Please send all returns to:
Giantex Return Center
30 Distribution Drive
TRUGANINA, VIC 3029
AU
We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Giantex. In the event that you are unable to ship the item out, we will process a return shipping label. Once we’ve received the returned item, we will then process your total refund, excluding return shipping costs, to your original method of payment. Please note that all refunds are processed within 3-7 business days.
Defective Item
If you believe you have received a defective or faulty product, please contact us within 3 business days and provide the outer package's and product's defective pictures to confirm, at support@giantex.com.au before returning the item. We are committed to resolving the issue as quickly as possible and will assist with troubleshooting, repairing, or replacing the item. Please do not attempt to fix or modify the item yourself, as this may void any applicable warranty or return policy.
Received the Wrong Item
While we follow careful order-picking procedures to ensure accuracy, there may be instances where you receive the wrong item. If this happens, you can choose to keep the incorrect item with a partial refund or request the correct item. If you decide to request the correct item, we may offer you a free return shipping label. Please get in touch with us at support@giantex.com.au and provide your order details, and we will assist you with the next steps. Upon receiving the returned item, we will send you the correct item or issue a refund, as requested.
Item Damaged During Transit
If you receive an item damaged during shipping, please reject the delivery immediately and contact us at support@giantex.com.au. We will work with the shipping company to expedite a replacement order. Alternatively, you can request a refund after we've submitted a damage claim with the shipping company and received confirmation. Please provide us with images and videos of the damaged product and package box, as we may need them for the claim process.
Missing or Lost Item
If you suspect your package is missing or lost, please get in touch with our customer service team at support@giantex.com.au with your order number and tracking number. We will initiate a lost package claim to help recover your missing or lost package. Please note that the process may take up to 7 days to receive a formal confirmation from the shipping company.
- Cozy 2D Headrest & 3D Armrests: For personalized neck and head support, the office chair has a 2D headrest that is 6.5cm height adjustable and 40° angle adjustable. In addition, the 3D armrests can be adjusted 7cm up and down, 4cm forward and backward, 45° left and right to help you find the comfiest sitting posture.
- Wide Backrest & Lumbar Support: The high back desk chair provides ample support area to minimize discomfort when you are working. Besides, it boasts a double-back structure that contains an elastic lumbar support, ensuring targeted support for your waist and encouraging healthy sitting.
- Tilting Backrest & Adjustable Height: The 90°-120° rocking backrest of the executive chair provides a relaxing lockable tilting function, allowing you to lean back and unwind after a long day. Moreover, the seat height is 52-62cm adjustable to satisfy people of different heights.
- Waterfall Seat & Retractable Footrest: Due to superior mesh fabric, the computer desk chair performs great breathability and tear resistance. Furthermore, the swivel waterfall seat has an ergonomic design to fit your hip, while the retractable footrest offers additional space to rest your legs, further reducing the fatigue.
- Ultimate Support & Easy Mobility: The optimal stability is well ensured by the 5-claw base and the SGS gas rod helps increase the load capacity up to 150kg. As you want, it is stress-free to move the executive chair around, using 5 stable universal wheels.
Description:
Introducing the ultimate executive chair, designed to provide unparalleled comfort and support. Its 2D headrest is adjustable, allowing you to find the perfect height and angle to support your neck and head. The 3D armrests can be customized in every direction, ensuring optimal comfort for your arms. The wide backrest features a double-back structure with an elastic lumbar support that targets your waist, intending to ergonomically support your back and waist. Besides, the backrest can be tilted and locked at any angle between 90° and 120°. Adjust the seat height to accommodate your height and indulge in the ergonomic design of the waterfall seat that fits your hips like a glove. As a bonus, a retractable footrest offers additional legroom, reducing fatigue. Built with a sturdy 5-claw base and SGS gas rod, this office chair can support up to 150kg and effortlessly glides on its 5 stable, universal wheels.
Features:
- Tilting backrest for free rocking from 90° to 120° and can be locked at any angle
- Double-back structure combines a small upper backrest and a lower lumbar support
- Scientific 2D headrest for optimal support to reduce head and neck fatigue
- Has 3D adjustable armrests, allowing you to find your most comfortable position
- Retractable footrest allows you to freely stretch legs for better relaxation
- Waterfall seat surface can adapt to your hip curves for better comfort
- Upholstered in premium mesh fabric that is breathable and wear-proof
- SGS gas rod is reinforced and durable for safe use, ensuring stable 360° swiveling
- Supported by the 5-claw base, which can safeguard exceptional stability
- Designed with universal wheels to ensure convenient movement
- Angle lock lever and height adjustment lever for convenient controlling
- Comes with a tension knob to customize the tension of rocking motion
Specifications:
- Color: Gray
- Material: Mesh Fabric, Sponge, PP
- Overall Dimension: 65 x 68-132 x 127-137 cm (L x W x H)
- Size of Headrest: 33 x 15 cm (L x H)
- Size of Backrest: 50 x 59 cm (L x H)
- Size of Lumbar Support: 46 x 23 cm (L x H)
- Size of Seat: 50 x 45 cm (L x W)
- Height of Seat: 52-62 cm
- Outer Spacing of Armrests: 65 cm
- Inner Spacing of Armrests: 47 cm
- Height of Armrests: 66-83 cm
- Size of Footrest: 31 x 19 cm (L x W)
- Max Length of Footrest: 52 cm
- 6-Level Up & Down Adjustable Distance (Armrests): 7 cm
- 7-Level Forward & Backward Adjustable Distance (Armrests): 4 cm
- 3-Level Left & Right Adjustable Angle (Armrests): 45°
- Max Load Capacity: 150 kg
- Net Weight: 18 kg
- Package Includes:
- 1 x Executive Chair
- 1 x User Guide